FAQs...

•   How do I go about requesting an investigation?
•   What should I expect after contacting P.O.I.N.T.?
•   What should I expect when P.O.I.N.T. comes to my home to investigate?
•   How long will the investigation last?
•   After the investigation, what should I expect?
•   So, my house has paranormal activity. Now what?
•   How much does an investigation or cleansing cost?
•   Why does P.O.I.N.T. do all of this for free?
•   Why does P.O.I.N.T. wear black?
•   I have some questions but am not sure I want an investigation. Can I still contact P.O.I.N.T.?
•   Once I've contacted P.O.I.N.T., how long will it be before my home or office is investigated?
•   What is expected of me during the investigation?
•   Do I have to be present during the investigation?
•   How many P.O.I.N.T. members will be coming to my home to investigate?
•   I am interested in the paranormal and was wondering if you are accepting new members?
•   Where else can I get information about the paranormal and meet the members of P.O.I.N.T.?



 

How do I go about requesting an investigation?

The most expiditious way is to go to our CONTACT page. Please be sure to complete all fields of query as best you can. Or, if you prefer, you may discuss your situation with us via email. to discuss your situation via email.

What should I expect after contacting P.O.I.N.T.?

Within 24 hours of emailing P.O.I.N.T., someone will contact you and set up a phone interview. Our Client Care representative will then call you at your earliest convenience and you will be asked a series of questions. It is important to let P.O.I.N.T. know all the events in your home or business that you believe might be paranormal in nature. At that point, if you would like us to investigate, we will set up a date to come to your home.

What should I expect when P.O.I.N.T. comes to my home to investigate?

P.O.I.N.T. Paranormal is a scientifically-based research team. We are looking for concrete evidence of the paranormal. In order to achieve this, we will come to your home with our computer monitoring system. Several stationary cameras will be placed in the most active areas of your home in the hopes of catching some video evidence of the paranormal. Photographs will also be taken throughout the night in hopes of catching evidence. In addition to video, we will attempt to collect audio evidence with our digital recorders during EVP sessions. EVP stands for Electronic Voice Phenomena. These are spirit voices caught on audio that were not detected by the human ear during the session. P.O.I.N.T. exhausts every effort to find a logical explanation to define what is going on in your home before entertaining the notion that it has paranormal activity. Due to the sensitivity of some of our team members we ask that you not light any candles, spray any air freshners, or do any heavy cleaning the day of the investigation..

How long will the investigation last?

Of course, P.O.I.N.T. will work around the client's wishes in this area but, generally speaking, we like to be on location between three and four hours. We respectfully ask that the client let us stay a bit longer if the location is particularly active.

After the investigation, what should I expect?

P.O.I.N.T. Paranormal is committed to finding answers for our clients. We don't just investigate, collect evidence, and then post it in a public forum for attention, never to be heard from again. We make ourselves available to our clients, day or night, for support and guidance.

So, my house has paranormal activity. Now what?

If P.O.I.N.T. determines that your home has paranormal activity, we will discuss what course of action, if any, will be taken. P.O.I.N.T. does provide cleansings upon request; however, please remember that there are no guarantees this will stop the activity. P.O.I.N.T. will be with you to guide you and provide coping skills during this process and beyond AS LONG AS YOU NEED US!

How much does an investigation or cleansing cost?

There is absolutely NO CHARGE for any service P.O.I.N.T. provides. P.O.I.N.T. does not accept donations or compensation for time and travel. All we ask is the opportunity to help you and your family find the answers and peace you are seeking.

Why does P.O.I.N.T. do all of this for free?

P.O.I.N.T. is a dedicated organization that, through time, has become a family, as well. This team is blessed with the most caring and generous people in the paranormal field. We feel the need to explore the unknown while helping people and spirits in the process. No one should feel uncomfortable in their home or office. P.O.I.N.T. is determined to help any way we can to bring answers and peace back into your life.

Why does P.O.I.N.T. wear black?

The question is a whimsical one but a number of people have asked, so here goes: No, the wearing of black is not symbolic of any belief system as some have suggested. It is simply because it reduces the glare caused by our infrared cameras!

I have some questions but am not sure I want an investigation. Can I still contact P.O.I.N.T.?

Of course you can contact P.O.I.N.T. with any questions you have, or just to chat and get to know us. We love hearing from people and sharing paranormal theories with anyone who is interested. Or, you can visit our Glossary Page which will help in your understanding.

Once I've contacted P.O.I.N.T., how long will it be before my home or office is investigated?

P.O.I.N.T. considers itself blessed to be able to help so many people. Because we are so busy, sometimes there may be a wait of a few weeks before we can come to your home. If it is an emergency situation, we will be out as soon as we can to do a preliminary investigation. Typically, P.O.I.N.T. conducts investigations on Saturday evenings but can also use Friday evenings for emergency cases. P.O.I.N.T. knows how frightening paranormal activity can be, and will do our best to respond to the best of our ability.

What is expected of me during the investigation?

P.O.I.N.T. feels our clients should maintain their normal routine during the investigation period. Our only request is that noise be kept to a minimum when we are attempting to collect audio evidence with our digital recorders during EVP sessions.

Do I have to be present during the investigation?

Yes. P.O.I.N.T. requires that all home and business owners be present during the investigation. This is for your protection, as well as ours. Also, paranormal events typically occur when the client is present. An absence of the client may hinder the gathering of evidence.

How many P.O.I.N.T. members will be coming to my home to investigate?

The number of members brought to a location depends on the size of the location and the activity reported. Typically, investigations involve three to five members.

I am interested in the paranormal and was wondering if you are accepting new members?

No, P.O.I.N.T. is not accepting applications at this juncture in time.

Where else can I get information about the paranormal and meet the members of P.O.I.N.T.?

Coming Soon.

CONTACT US

Send us an email directly: contact@POINTparanormal.com

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